Shipping & Returns
- Domestic Shipping
- Domestic Returns
- International Shipping
1. Domestic Shipping
- Is there an additional shipping charge?
- How long will it take for my order to reach me?
This depends on whether the products in your order are on Pre-order , mode of payment, and on your location. We dispatch our products from Monday to Friday, and it takes another 3 to 10 working days for the order to reach you based on your location. Some products are on pre-order so please expect a short delay in the dispatch of these products. The relevant product page will have these details mentioned. You should receive YOUR order in 10-14 working days from when it is placed.
Mode of payment:
- Prepaid Orders: Once you place an order, we will try and dispatch most products within 7-10 days. But this is based on the product.
- Cash On Delivery Orders: We will try and dispatch your order within 7-10 days after the cash on delivery order is confirmed. But this is based on the product.
Locations of delivery:
Within Maharashtra : Please allow 1 to 4 working days for the courier to be delivered
Metros : Please allow 3 to 7 working days for the courier to be delivered
Non-Metros and Interiors : Please allow 5 to 10 working days for the courier to be delivered
- Will all my items be shipped in the same box?
2. Domestic Returns
How do I know if an item is eligible for return?
Most of our items can be returned/exchanged for a new product or store credit. If a certain style is a FINAL SALE, the same is mentioned on that specific product page itself. For products that can be exchanged, we adopt a 2-DAY RETURN/EXCHANGE policy as long as the returned product/s are unused, unwashed, and returned with all original packaging and tags. There will be additional shipping charges for the same.
Do note, free gifts/products won or received in promotional offers, and products purchased on sale cannot be returned or exchanged.
Additionally, orders custom made to size cannot be returned
Accessories are all final sale.
- How do I get my money back?
You will get a credit voucher for the whole amount you paid which is valid for 6 months.
What if I receive a damaged/ defective/ wrong product?
- Do you have reverse pickup service?
- What is the process to return a product?
You can email us at email@example.com or whatsapp us on 8850837011. Please mark the subject as "RETURN/EXCHANGE REQUEST". We will need the order number, products you wish to return and the reason.
- How long will it take to process my return?
It will take 15 to 25 working days for you to receive a replacement or store credit. If a replacement is not in stock, you will receive store credit.
3. International Shipping